Jakub Porzycki | nuphoto | Getty Images
Elon Musk’s satellite internet service Starlink said on Thursday there was a “network outage.” The company said it is working on a solution.
There have been over 60,000 reports of down detector halts. This is a site that records problems.
Starlink is owned and operated by SpaceX and operated by Musk.
At 4:30pm ET, Musk apologised for X’s suspension, saying “services will be restored soon.”
At 6:23pm Michael Nicolls, Vice President of SpaceX’s Starlink Engineering, Michael Nicolls said the service was “almost recovered from a network outage that had now lasted about 2.5 hours.”
Approximately two hours after that post, Starlink writes that X has fully restored its service.
Musk posted Thursday that it is “growing rapidly” after the company’s direct-to-service service was announced. T-MobileStarlink-driven satellite services were available to the public.
T-Mobile said the T-Satellite service was built to keep phones connected to “where the carrier tower cannot reach.”
Starlink did not immediately respond to requests for comment.
Starlink Internet speed and reliability decline with popularity, a recent study found.
It was not immediately clear whether the T-Satellite service was affected by the outage or was involved in the outage.
Musk’s social media site X, which was purchased on Twitter for $44 billion in 2022, has suffered many outages in the past few months.
The site was confusing in early July. During another suspension in May, Musk said “major operational improvements need to be made.”
– CNBC’s Lora Kolodny and Jordan Novet contributed to this report